Sanden Heat Pump

Sanden Logo

Here at Solar Flow we are proud to have been appointed a Sanden heat pump accredited hot water dealer. This reflects our 9 years of dedication in helping our customers find the best and most cost effective energy efficient solutions for now and the future.

Heat Pumps are a form of solar hot water that use the ambient air temperature to heat the water by running warm air across a very cold refrigerant and then achieving a heat exchange with the use of a compressor. The result is the production of 65 degree water with 75% less energy input than a standard gas or electric inefficient storage hot water system.

Heat pumps are a fantastic option if you are looking to convert your old electric storage system to something more efficient, you want to heat your water for free from your solar electricity panels or if you have a shaded roof and roof mounted solar hot water system is not an viable option.

Call us today to find out if this Japanese heat pump technology is suitable for your hot water needs.

Are you interested in saving up to 78% on your hot water bills? Click here to find out more.

Sanden Heat Pumps

How It Works

Heat Pumps from Solarflow

A Sanden Hot Water Heat Pump uses industry-leading technology found in refrigeration and air conditioning units, where energy is drawn in from the ambient atmosphere and transferred into heat. An Ozone friendly refrigerant R744 (CO2) absorbs the heat, which then flows into a compressor where it’s converted into a high-temperature gas. Then, it passes through a condenser within the water tank and the water is heated up. No backup elements are required.

The result is a system that requires radically less electricity to heat water when compared to conventional resistance electric hot water systems. In fact, the heat pump can save you up to 78 per cent on your hot water bill, year after year. And no, it doesn’t involve cold showers!

Product Options

Sanden offer a range of product sizes for installation. Their most popular unit is their 315L tall tank, they have a 315L squat tank, a 250L tank designed for smaller homes and household of medium hot water use and a 160L tank for 1 and 2 bedroom units or apartments.

All of their tank options come with the same sized heat pump.

The Sanden system comes in a storage tank and heat pump split configuration making internal installations of the tank possible as well as using separate locations for the tank and heat pump if required. And at a running noise level of 38dB the heat pump meets event the strictest of local council and EPA noise requirements.

With such a diverse range of options there will be a Sanden heat pump that is right for you.

Sanden Heat Pumps

Rebate Information

There are generous rebates available for customers installing Sanden heat pump hot water systems in Victoria. Rebates vary in amount depending on the type of system you are replacing i.e. gas hot water or electric hot water. The total rebates offered on this hot water systems varies greatly between systems but normally comes in between $1,200 – $2,000. Please keep in mind rebates are trade-able commodities and are subject to market variations and government policies. They can vary in price from day to day much like the stock market!

The rebates in Victoria fall into two categories: Small-scale Technology Certificates (STCs) and Victorian Energy Efficiency Certificates (VEECs).

STCs are applicable on all of this heat pump hot water systems as well as retro-fitted systems in Australia, and are administered at a federal level by the Clean Energy Regulator.

VEECs are on applicable on retro-fitted hot water systems and are administered by the Victorian government.

Solar Flow provides all rebates as a point of sale discount and ensures your administrative requirements are minimal. Please contact us to get the most up to date information on the value of your rebates and any regulatory changes.

sanden heat pump for  tall tank

Sanden Heat Pump 315L Tall Tank

 

FAQs

Here is a list of the most frequently asked questions from our customers. If you have a question that is not answered below feel free to contact us and we will see if we can help you.

1. How does the Sanden Heat Pump work?

These pumps operate like a refrigerator in reverse. Warm ambient air is drawn across a heat evaporator that contains a very cold refrigerant. The heat in the air passes through the evaporator and is absorbed by a natural refrigerant, R744 (CO2), which is ozone friendly and does not contribute to global warming.

The now warm refrigerant is pushed around the system using a very efficient compressor pump. As it passes through the compressor, its pressure rises, as does its temperature. This hot refrigerant is then pumped through a heat exchanger to heat the water in the storage tank.

2. Are air-source heat pump hot water system efficient?

The simple answer is yes, they are incredibly efficient! Because you are moving heat from air to water via a small compressor using a very cold refrigerant you can achieve energy output gains of over 400% which equates to a measured coefficient of performance (CoP) of 4.5.

3. Why should I install this heat pump hot water system?

According to Sustainability Victoria, heating our hot water can account for up to 30% of a household’s energy consumption. Reducing your energy consumption with a this heat pump is good for the household budget and the environment!
A Sanden Eco heat pump system can save you up to 78% of your hot water costs rain and even more if you run it off a solar power (PV) electricity system.
The Sanden products are Australia’s most advanced hot water system which uses state of the art Japanese technology with its CO2 refrigerant and compressor.

4. How much noise does this heat pump make?

The Sanden operating noise level is only 38 decibels (dB) which is significantly quieter than current quiet split systems air-conditioning units which operate above 55db and above. It is also the quietest measured heat pump hot water unit on the Australian market.

5. Can I operate my Sanden off my solar power system?

The Sanden Hot Water System Heat Pump is the perfect system to operate during the day off a solar power system as it draws around a kilowatt of power which most medium sized solar electricity systems are able to produce even on cloudy days. This means that most people who run their Sanden off a solar system are doing so using 100% renewable energy and are also running it for free!

6. Does the Sanden require any back-up boosting?

Sanden products can operate down to minus 10 degrees and still produce water at 65 degrees! And because of this they do not require any additional electric-element or gas boosting unlike lots of other heat pumps available on the Australian market.

7. Are there any rebates available for installing this heat pump?

Yes, the Australian wide STC (Small-scale Technology Certificates) system and Victorian based VEEC (Victorian Energy Efficiency Certificates) system are available to people installing heat pumps. The Sanden receives the most STC rebates of any heat pump on the Australian market and with up to 49 VEECs available the total rebates available can be as high as $2,000.

8. What warranties does this pump come with?

Sanden is so sure of the longevity of its Australian made storage tank that it comes with an amazing 15-year warranty. And here at Solar Flow, we can offer an extended warranty on the this heat pump system to an industry leading 5 years. With long warranty periods like these give you peace of mind if there is ever a problem

9. Can this heat pump operate on off-peak power?

Of course you can! Because of its amazing efficiency in a wide range of operating temperatures the Sanden Hot Water Heat Pump is perfect to run on a reduced off-peak electricity tariff at night or early in the morning.

Frankston Sanden Heat Pump Installation

Frankston Sanden Heat Pump Installation

Sanden Heat Pump Reviews

Sanden Logo

Solar Flow having been supplying and installing this heat pumps in Melbourne for over 3 years now and we long ago fell in love with their amazing efficiency, near silent operation, exceptional Japanese design, compatibility with solar power and incredible energy savings. But don’t take our word for it; here is a just a few Sanden heat pump product reviews taken from an independent product review website. For more reviews click on the link at the bottom.

Peace of mind. Simply quiet and efficient
5 out of 5, reviewed on Sep 05, 2016 by Coop.
Quieter than my aircon and only cost 1/4 electricity to run.
Yes the up front cost is pretty high but it will pay it self back in about 3-4 years.
Would never live without one if we ever moved.
And the unit is pretty smart as its a separate system so you only need to replace one unit if the tank or heat pump broke.

Sanden, its the best!
5 out of 5, reviewed on Aug 22, 2016 by LittleL
Had my Sanden now for 3 years, since I replaced my Rheem heat pump.  Other than when I hang out my washing where my peg basket sits on the unit, I never notice it.  Never hear it, never run out of hot water, never failed – A considerable improvement from the last system.  I’ve noticed the electrical bill is less too as there is no sneaky element kicking in.  Definitely recommend a Sanden Hot Water unit.

It’s better than excellent!
5 out of 5, reviewed on May 19, 2016 by Rogerfl
I swore I’d never buy a hotwater heat pump again. For the last 6 years we’ve only had warm water but now it’s hot again. I’m glad that I listened to the salesman and tried one more time. It’s a high quality unit and whisper quiet. Japanese heatpump, Australian cylinder.

Sanden hot water is amazing
5 out of 5, reviewed on May 05, 2015 by m k tassie
When you tell friends how cheap this is to run they just don’t believe until you show them power bill. Had unit installed august 2013 by Sackett services Tasmania. Using average of 4 killowatts a day that’s about 60 cents a day for 315 ltr.4 person house showering daily.very quiet,fast recovery.

Click here to visit the product review website and read more reviews of this heat pump.

Frankston Sanden Heat Pump Installation

Frankston Sanden Heat Pump Installation

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Average rating:  
 2 reviews
by Tony Edward on Sanden Heat Pumps
Excellent Product

I m very much satisfied with the decision to install Sanden Heat Pump in my home. I love it and so does my wife.
Thanks Tim

Quiet and efficient

Quieter than my aircon and only cost 1/4 electricity to run.
Yes the up front cost is pretty high but it will pay it self back in about 3-4 years.
Would never live without one if we ever moved.
And the unit is pretty smart as its a separate system so you only need to replace one unit if the tank or heat pump broke.

Have used this product? Let the world know your experience
Submit your review
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5
Submit
     
Cancel

Create your own review

Average rating:  
 2 reviews
by Tony Edward on Sanden Heat Pumps
Excellent Product

I m very much satisfied with the decision to install Sanden Heat Pump in my home. I love it and so does my wife.
Thanks Tim

Quiet and efficient

Quieter than my aircon and only cost 1/4 electricity to run.
Yes the up front cost is pretty high but it will pay it self back in about 3-4 years.
Would never live without one if we ever moved.
And the unit is pretty smart as its a separate system so you only need to replace one unit if the tank or heat pump broke.