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Full Service Solar Panel and Hot Water Installers Melbourne

Solar Flow is Melbourne’s specialist solar panel and hot water installer. We pride ourselves on our excellent customer service and the reputation that we have built over the years. We take the time to get to know your individual situation and help you choose a solar power system that is tailored to your specific needs.

Don’t hire us if you want the cheapest solution… Hire us if you want professional advice, bespoke installations that truly suit your needs, and quality after sales service from a friendly and professional Melbourne based team who have your best interests at heart.

We specialise in...

Heat Pumps

Solar Power

2 Ways We Help Your Home Or Work Save

Solar Power

Solar Flow’s expert team can update your home or office with a high quality solar power system, allowing you to save on your electricity bills, reduce your carbon footprint, and be more environmentally friendly.

We can set up and install solar panels, inverters, and batteries to supply clean electricity to your home or office. Not only that, we also offer professional tips and advice, taking you through every step of the process, from government rebates and planning, to installation, support and maintenance.

Heat Pumps

Hot water heat pumps can be a great way to maximise solar savings, especially for those who are not able to afford a solar battery. They can reduce energy usage by up to 80% and can also store excess solar power.

Solar Flow is the leading Sanden heat pump retailer in Melbourne, the best performing heat pump on the market today. Compared to other heat pumps, Sanden heat pumps are awarded the highest Small-Scale Technology Certificates (STCs) rebates, which helps to significantly reduce installation cost. They’re also virtually noise-free (37dB) and have industry leading warranty periods, making them a great choice for solar hot water.

Find out how we can set up a Sanden Hot Water Installation for you.

This is what our customers say about our work

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We're a Clean Energy Council accredited supplier and installer

With over 2,500 satisfied customers since 2011

4 Reasons To Choose Solar Flow

Simple And Easy

We’re with you every step of the way, from the initial plans to the permits and paperwork.

Save Money

Solar often costs less than energy from your average utilities, so you can save money.

25-Year Warranty

We offer monitoring and protection on your solar panels so you can benefit from peace of mind.

Installation Included

Our crew has the experience and expertise to make sure your system is installed right.

Our Brands

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Google Rating

5.0

Based on 73 reviews

Solar Flow: Solar Panel Installer

5.0

Rowan Compagnoni

23:12 30 Aug 23

Solar Flow recently installed a Sanden heat pump to replace an aging gas hot water system at our place in Richmond. We were happy with all aspects of our engagement with Solar Flow, including site inspection, quoting, providing technical information, facilitating the rebate and with the final installation. Since installation a few months ago, the hot water service has worked well as expected. Aug 2023.

William Heath

06:02 30 Aug 23

Very professional and efficient service. Enjoying our new solar and our Sandon heat pump hot water system. I highly recommend Solar Flow.

Peter Murphy

08:42 28 Aug 23

Solar Flow very patiently worked through a number of PV options with us, did a good quality install, communicated well throughout, including answering our follow up questions thoroughly.

Sean Simmons

01:32 19 Jun 23

We found Solar Flow to be highly professional and efficient. Excellent communication and talked us through the process with great clarity.

Caroline Rogers

01:10 19 Jun 23

We had a Sanden hot water heat pump installed a month ago with Solar Flow. The service was excellent. Great communication with us from all of the staff there. We did do a bit of looking around before deciding on Solar Flow and the Sanden Heat Pump and we are very happy that we chose Alex and his team to carry out this work for us. Great service all round!

James Digby

00:55 08 Jun 23

The path to getting a solar system installed was interesting. The quality of the initial approach, site inspection and realistic expectations communicated Immediately differentiated Solar Flow from the rest of the pack. They were neither the cheapest or most expensive of options. This was partly as I needed to compensate for some partial shading (a factor which some who quoted seemed to overlook), Through the installation process the disruption was minimal, it happened when it was planned and the communication was excellent.Post installation the service has continued to be excellent. There's a remote monitoring feature which Solar Flow keep an eye on and contact for anomalies. The system is operating well and cushioning some of the surge in electricity expenses. It's still a thrill when you see that there's periods in the day when the house is drawing no power from the grid!

Stephen Annett

22:35 06 Jun 23

The Sanden heat pump was installed earlier than expected and without fuss. Follow up support has also been good.

Luke Hutchins

11:46 12 May 23

Alex and the team gave fantastic advice and a really good install for our Sanden pump

Jessica Ridout

04:26 13 Apr 23

Alex and the team at Solar Flow installed solar and a Sanden hot water heat pump for me in Coburg in early 2023. Alex came around for the initial assessment and consultation and provided a quote for me to understand the payback period and the details of the system. The installation was smooth and the system has been great so far! Big thanks to Alex and his team, including the installers, electrician and plumber, plus Megan in the background making sure all the pieces come together. I can recommend Solarflow to anyone looking for solar and/or hot water pump installation in Melbourne.

Rohan Wood

02:20 17 Feb 23

We used the services of Solar Flow as part of our recent home renovation. The team gave fantastic advice on the right solution for our needs and the installation process was seamless. Highly recommended.

Greg Anders

04:10 06 Nov 22

We had a Sanden 250L heat pump hot water system installed by Alex and the team at Solar Flow a few months ago. Everything went very smoothly - communication was great all along, the tradespeople were pleasant and efficient, and the whole thing was done within the day, area left completely clean etc. I would definitely use Solar Flow again and would recommend them for anyone looking for a hot water installation in Melbourne.

Trev and Maz G-Mail

02:05 13 Oct 22

Alex and Megan were fantastic from Solar Flow. We had been doing some research for a long time on replacing our gas storage hot water system with a heat pump hot water system. Through our research, Sanden was always near the top of the list of options for best in class. Although expensive, one could not argue that it was one of the best options. I had contacted Alex from Solar Flow earlier in the year regarding a quote. He was one amongst a handful of other quotes that I received. Alex was different in that he was responsive, friendly and informative and wasn't a pushy sales person at all. He told me that the usual lead time would be 3 weeks from order to delivery.Coming into winter, we decided to instead upgrade our air conditioning before making the plunge to buying a heat pump hot water system. Our current gas hot water system was working but we knew it was on it's last legs. I told Alex we decided to wait and he said "Not a problem, contact me when you are ready".Luckily we made it through winter without any incident but in early Spring our hot water system failed. I called Solar Flow and Alex was on leave but Megan took up our issue as though it were her own house that had just lost hot water. She managed to arrange an emergency install with both and electrician and plumber and our new heat pump hot water system was installed within 2 days! An incredible effort given the current labour shortages and supply issues we were experiencing post Covid.The whole crew were very friendly and professional. They took pride in their work and we ended up with an excellent install that was also very neat. I would have no problem recommending Solar Flow for installing your hot water heat pump system. They are efficient, professional and friendly.

Nick Blinco

20:09 23 Aug 22

From our initial enquiry through to completion of the job and afterwards the whole team at Solarflow have been outstanding. The quote was detailed and Alex was happy to explain key aspects to a solar novice. He also insisted on a site visit which was comforting. Megan corresponded with us regularly about installation dates. Installation from the team was smooth and they worked around our irritating dogs. After installation care has been excellent and frankly above and beyond expectations. We wouldn’t hesitate to recommend a great local company. Thanks to you all!

Patrick Western

10:00 08 May 22

Bought a Sanden Heat Pump from Solar Flow a few months ago. Alex was generous with his time and advice, and delivery of our unit. No hitches, good price and great to deal with.

Bo Duf

02:22 11 Apr 22

A litany of failures.Lost deposit, no-show tradies, faulty installation and an abusive phonecall.I wanted to use a local company to install a Sanden Heat Pump, so I found SolarFlow and read all of these positive google reviews but none of that positivity is reflected in my experience with the company.I should have seen the red flags from the beginning, when they claimed they didn’t receive my deposit. Three weeks of chasing before they confirmed that it was in their account from day one.An inauspicious start.But I still had to chase them up for an installation date. When it finally came, the unit was plumbed in but at 2pm, Tim told me the electrician would not be coming to finish the install.Tim’s solution was to send his labourer, who wired a plug to the unit and ran an extension lead to the house. The labourer confirmed to me that he is not a licensed electrician. It’s disturbingly unprofessional and potentially unsafe.Within a day, the unit was making a loud noise. Tim had a look and when he couldn’t work it out, he suggested I hit it with a rubber mallet, which I declined. I rang Sanden Australia and they immediately diagnosed it as air in the system due to incorrect installation/not bleeding the lines and agreed to supply a new unit.More time passed and by now my Sanden was running off an extension lead for almost 2 weeks. I again had to chase Tim for the new unit and safe completion of the electrics.When the electrician finished the job (and he did a nice neat job), Tim called me screaming and swearing and calling me a liar. He made a similarly abusive call to the electrician who was still on my lawn at the time.It turns out, Tim insisted the electrician do a cheap and nasty installation by running conduit up and down my walls. This is despite me clearly and repeatedly stating I wanted the cables to run inside the walls. On day one I told Alex, on installation day I told Megan and I confirmed again via sms with Tim himself.I was intending to use SolarFlow for my upcoming solar installation but I’ve now found a solar company run by an actual electrician rather than a sales team.SolarFlow claim to be “socially aware”. A truly meaningless phrase when you can’t even treat your tradies and customers with respect.

Nick Walsh

06:49 08 Apr 22

Had a PV system and Sanden heat pump installed by Solar Flow last month. Tim and the team were total pros from initial consultation through to installation. Had the patience of saints during my moments of indecision when working out the right system, explained everything clearly (including the rebate process), never oversold anything and we never felt pushed. Totally satisfied and 100% recommend Solar Flow for both PV and heat pumps

Marcus

04:32 01 Apr 22

Solar system installed in Eltham. Excellent Service, Product and Price. Thanks Solar Flow. (August 2020)Just had Tim and his team back to install a Sanden 315L Heat Pump Hot Water System (replaced Rheem instantaneous gas unit). As always Solarflow are a pleasure to deal with, excellent price and service. (April 2022)

Sarah Cameron

21:43 21 Feb 22

Alex has done a wonderful job from start to finish. He was very flexible in exploring the best options for keeping the inverter out of sight, as well as dealing with a large shady tree that was going to cover some of the panels. The installers were polite, prompt and able to do exactly what I’d hoped, despite my house design creating some challenges. The system is already saving me money and I’m minimising my impact on the environment so I couldn’t be happier. Thanks Solar Flow.

Darren Ossowski

00:02 03 Dec 21

I would like to definately recomend Solar Flow to anybody that is looking at getting solar installed, we had two sysyems done and had a wonderfull service with a smile, the guys were very knowledgeable punctual and efficient, nothing was too much trouble..

tyrone thorn

04:28 25 Oct 21

We initially had a Sanden Eco Heat Pump Hot Water Service installed by Solar Flow, and then followed up with an installation of a Solar PV system. Tim was really helpful in navigating us the rebate process from SolarVic, as well as all the myriad choices about the solar PV system. Both systems are running perfectly and the post sales support and service from Tim and the team has been fantastic. Really happy with the service from the Solar Flow team and would thoroughly recommend them.

Grant Jansons

22:14 17 Oct 21

Solar Flow were very attentive to my needs. The aesthetics of the install was very important to me. (panel: placement, orientation, colour and no exposed conduit)Everyone involved in the process was very professional and the levels of communication were good and they were happy to answer my many questions.I would recommend them to anyone doing a solar install.

Steph Kakris

10:43 29 Sep 21

Our old gas hot water system died and I messaged Alex right away to get his advice on installing an electric one. We have solar panels and a battery but I didn't know if we should switch to electric from gas. Alex came out the next day to have a look at our set up and explained how efficient and great the electric heat pump hot water systems are.His knowledge about all things solar and the hot water was impressive. We accepted his quote and he was able to order an emergency visit to come and install the very next day as we had no hot water. We are very happy with the new hot water system. Amazing service, would highly recommend Solar Flow to anyone!

Warwick Duncan

08:33 18 Sep 21

I went with Solar Flow because I wanted to deal with a reputable company who would give me good advice and after sales service. I found the installation work of high quality and they have been very responsive to any teething problems my system had (I had to get my power company to change the street connection due to high grid voltages).Highly recommended.

A C

02:30 03 Sep 21

Moving back home to Melbourne after spending several years in the US, we were shocked to find that our electricity bill was above $250 per month. More than three times what we paid on average for both gas and electricity in San Francisco.The system causing trouble was a 10 year-old 300L solar water heater backed by a 50L booster installed on the roof of our townhouse. After engaging countless plumbers, repairs were made to the solar unit (thermostat and sensors replaced) and eventually a brand new electric booster was also installed. None of these helped. Our electricity bill was still high and the booster was doing most of the work. We’d run out of hot water within five minutes of starting a shower. Then we’d need to wait another 30 minutes for the water to warm up before the next person could take a shower! We resorted to turning off the hot water system at the switchboard to save on electricity. We’d only switch it on when we needed to take a shower. When it was off, there’d be no hot water at all even if it was a sunny day.But at the peak of winter, the water was too cold. We decided to contact other plumbers who had good reviews but none of them followed up. Either they were not licensed to go on the roof (!) or they’d never call back after the initial visit/repair. Being at our wit’s end, we decided to replace the whole system with a more modern one.We got in touch with Solar Flow. Alex contacted us the very next day. He inspected the current system that same week and talked us through the process. He was very articulate, answered all our questions and explained what we should expect once the Heat Pump was operational. We were quite amazed and relieved at the amount of care and patience he displayed.We signed up for the 250L Sanden Hot Water Heat Pump and three weeks later the Solar Flow team was installing the system. It took them about four hours. It would have been done sooner but the old system and pipes were a mess. Major Kudos to Alex and his master plumber Scott (from EcoWise Plumbing), they did a magnificent job troubleshooting everything to get the heat pump to work as effectively as possible. They also came back to repair and replace some of the older plumbing to ensure there was adequate hot water everywhere around the house.After having the system for almost two months now, we are superbly happy we took the leap. We can now have showers without having to worry about running out of hot water. We no longer have to wait for 30 minutes in-between showers and more importantly, all the showers in the house can be used simultaneously. The amount of time this has saved us over the past month is indescribable; but more crucially the mental strain over those exorbitant bills is now gone. For the first time in almost a year since moving back, we can finally enjoy our home.Alex, Scott and their team restored my faith in the Aussie can-do attitude. We can highly commend their work and professionalism. If you are having hot water troubles, we would recommend Solar Flow without any hesitation.To Alex, Scott and the whole Solar Flow & EcoWise Plumbing team, we can’t thank you enough.Here are some stats of my bills:System installed: 13 July 2021June electricity bill: $256 - Mean per day: $8, 35 kWhJuly electricity bill: $185 - Mean per day: $5, 25 kWhAugust electricity bill $130 - Mean per day: $4, 18 kWh (first full month with Solar Flow’s Sanden Hot Water Heat Pump)

James Bond

01:21 26 Jul 21

Alex and the team are very knowledgeable and easy to talk to. They were able to also complete some related jobs like removing and decommissioning old gas units. I've had to also ring up the team 12 months later to clarify some things and they've always been helpful and happy to give their time. Highly recommended the service.

Karen Phillips

04:53 21 Mar 21

Our neighbours installed a solar panel system on their roof about 18 months ago and have been very happy with the result. They used Solar Flow for their installation and after looking at a couple of competitive quotes we decided to use Solar Flow as well. We are very pleased with that decision. Solar Flow have been extremely helpful with their advice and saved us a great deal of time and effort dealing with government and energy companies. Their workmen have been professional and completed the installation on time and on budget. We are very pleased to recommend Solar Flow.

janet chang

04:26 11 Mar 21

Solar Flow fantastic service and follow through on the installation of our solar panels. Their feedback and knowledge of products is awesome. Friendly team and professional installation.Definitely recommend them:) Janette

judy greenberg

20:36 22 Feb 21

The experience of installing solar panels using solar flow has been excellent. Their communication and explanations enabled my understanding and had it be an easy process. They were very accessible andreliable. I am happy to recommend them.

Simon

09:48 09 Feb 21

Check these guys out to talk solar. Alex is really friendly, helpful and knowledgeable. He knows his stuff and will help through the process. Affordable and professional.

Mark Hayman

07:54 14 Jan 21

We had a sanden hot water exchanger installed three years ago and installation was excellent and the unit has worked well since and been trouble free. Recently we needed the unit replaced due to a fault and Tim replaced the unit within 24hrs. Excellent service and I'd definitely recommend them.

Mat Nicholson

21:46 28 Jun 20

Alex and team were easy to work with and did a great job on the install. The solar PV and heat pump are working well.

Llewelyn Hughes

12:12 28 Jun 20

The team did a fantastic job advising us and then installing our solar PV system. The work was done efficiently and to spec, and we're delighted with the results. That follows on from work Alex and his team did installing our heat pump water heater in 2018. The panels now run the heat pump, saving us power bills and cutting our household CO2 emissions. Cannot recommend highly enough.

Benjamin Dyson

03:34 12 Apr 20

Good follow up support. System works well.

Sophie White

23:46 31 Mar 20

I'm immensely happy with the service provided by Solar Flow. Alex and Tim are extremely knowledgable and guided me though the entire process, answering any questions along the way quickly and objectively. Highly recommended!!

Emily Butijn

00:17 25 Mar 20

Fabulous company. We're supportive throughout the government registration process, great communication, flexible, open and honest with the whole process. Alex and the installer team were amazing! Can't recommend them highly enough.

Eleanor Spratt

09:06 24 Mar 20

Great experience getting our solar system up and running with the team at Solar Flow. We were guided through each step efficiently and with transparency. Follow up service post installation has also exceeded expectations.

Paul Murray

08:50 13 Mar 20

Great end to end service. Came out to our property, walked us through the options, clearly passionate people! Quick, clean and neat installation. More than happy to recommend.

Scott Breschkin

00:41 12 Mar 20

I'd highly recommend Solar Flow. We had our old electric hot water replaced with a Sanden heat pump. Tim and the team were great from start to finish, great communication, turned up on time and tidied up when done, all round excellent service. Thanks.

Lynne Tolmay

03:43 04 Feb 20

I was given a personal reference to use this company. This company is socially aware. After talking on the phone, I knew this was the company for me. They were knowlegable, honest and helpful. They asked me questions about my property, my electricity consumption and my expectations of having solar panels. They explained the pros and cons of different panels and pointed out the benefit of a really good converter. I'm not familiar with the bits and pieces of solar, but I didn't have to worry, because everything was explained in a way that I could understand. An installation date was set and they arrived when they said they would. They were prompt and professional. They worked quickly and I had my system up to go in two days. They were polite and friendly. They cleaned up after themselves. They contacted me two weeks after the installation to see if I was happy with how the system was going and if I had any questions. I would very highly recommend Solar Flow.

Jerry K

07:14 07 Dec 19

I had a 250L Sanden Heat Pump installed by Solar Flow in July 2019.Tim and Angus were excellent to deal with, very professional and extremely helpful. Their workmanship is high quality and so far the system has lived up to all expectations and promises. Dealing with Solar Flow leaves you with a sense of confidence - highly recommended!

Jono Aidney

03:30 04 Nov 19

When my gas hot water unit died and my gas line was found leaking, Alex stepped in with a Sanden hot water heat pump that ultimately saved us money. The team got it up and running asap. Great communication, breezy install and very tidy work. Look forward to calling on Solar Flow again when we're ready for solar PV.

Adrian Caceres

16:13 14 Sep 19

Great experience from the very beginning of the engagement (discuss options, getting quotes, explain rebates, etc.) till now when the system has been installed as promised and performing as expected. Very recommended!

Simon Jones

04:33 22 Jun 19

My hot water system died a year ago in the middle of winter. I found Alex and team at Solar Flow online and sent through an email on a Saturday morning. I was surprised to receive a call shortly after and later that day had a temporary hot water system installed until the Sanden Eco Plus Heat Pump was installed early the following week. Great to have steaming hot water again and hasn’t missed a beat since. Great team to deal with and the whole process couldn’t have been easier. Thanks!

Duncan Mackay

01:33 12 Jun 19

Really great service from Solar Flow. Initial phone call; 2 site visits; 2 days of installation and great communication throughout the process of next steps.

Laura Gardner

05:08 23 May 19

Solar Flow were great as solar providers; they used high quality components and had great service, completing the work to a good standard.

Dal Keith

10:48 25 Apr 19

Solar Flow provided quality workmanship, were patient with our many questions, and extremely helpful with the documentation required. Their attention to detail was outstanding. Alex, Tim and Angus were professional and friendly in every aspect of their work. Along with solar panels we also had installed a Sanden hot water system.

Simon Clarke

10:44 28 Aug 18

Solar Flow installed a Sanden Heat Pump. They provided a great price, were able to source an alternative tank and were prompt and very efficient installing the system. The system works very well.

Copious Maximus

07:57 15 Aug 18

I recently had Alex at Solar Flow install two Sanden hot water heat pump systems for two new townhouses. Solar Flow were the third of three quotes I sought out. They ended up being the winner on the basis of price, reviews and not least their policy of making yearly charitable donations to organisations recommended by their customers. I was exceedingly happy and impressed with the service, communication, installation process and support/follow up. Alex is very friendly and knowledgeable, and he was flexible and accommodating with the somewhat fluid timelines associated with our build. I am about to approach Alex/Solar Flow again for a quote on a Solar PV install. Highly recommended!

Alf Lee

05:39 20 Jun 18

Tim from Solar Flow was really helpful and patient. He helped us source a Sanden heat pump HWS and gave us a good price. I would highly recommend getting them to quote on your job.

Ed Anne

10:05 16 Jun 18

I recently had Solar Flow install a Sanden heat pump hot water system.Alex, who we spoke with to get a quote, was excellent. Importantly for me, he's the person who not only provides the quote but also is in charge of the installation. He was at site from the start, all the way to finish. We did not have a straight forward installation because of our location, but he still made the process run smoothly.Communication was very easy. He contacted me in advance of the agreed installation. He followed up after the installation, even dropping by a couple weeks later to double check on the installation work. He also contacted me a couple times after installation, as I wanted to check the energy usage I was seeing on my utilities' usage website. Alex was very knowledgeable.

Sally S

01:30 23 Apr 18

Highly recommend this company. Very professional and patient with my multiple questions. Once we placed the order installation was very quick and efficient. System works beautifully.

T&V Camara

23:28 24 Mar 18

Solar Flow are passionate about what they do and are very knowledgeable about all the products in the market. Good communication and turned up on the day of the install and did a great job. I will happily recommend them.

Ross Rennick

00:17 04 Mar 18

Solar Flow/Alex were very quick to do a site visit and provide a quote. Installation was right on time as promised and carried out by Alex. Extremely tidy install along with clean up. Great follow up by Alex post installation to make sure everything was working well. All CoC's provided.The heat pump works magnificently. 5 adults in the house and plenty of hot water. I would highly recommend Solar Flow.

Ben Northey

01:34 20 Jan 18

Alex and the team at Solar Flow installed my new Sanden Heat Pump hot water system. The service from start to finish was outstanding. They removed and recycled the previous system and did a great job on the install which is working beautifully. Was super impressed with the speed and quality of the work - highly recommended. thx Alex!

Andrew Magart

19:54 31 Oct 17

Quick to get a quote and my (somewhat complicated) install was done with no hassle and no mess. Thanks!

Unrep

10:42 13 Sep 17

Very impressed with the service - everything was completed exactly as quoted, excellent result. Very happy with the whole transaction. Highly recommended.

Julie Hazlett

11:22 26 Jun 17

Solar Flow recently replaced our old gas hot water service with a Sanden Heat Pump. The heat pump is functioning perfectly and seems unaffected by Melbourne's recent low overnight temperatures. It is extremely quiet, and although located close to a bedroom window , is not noisy enough for the occupants to hear it when operating.The Solar Flow installation team were great. even though our particular positioning requirements made installation more difficult for them, they listened to our concerns and worked out how to place the tank and heat pump exactly where we wanted it. They were prompt and carried out the installation efficiently and within 8 hours, no mean feat since a plumber and electrician were required to coordinate on site. The team left their working areas spotless, removing all the old hot water service parts as well as their leftover packing materials and bits and pieces from the new equipment.

Michael Simonetti [AndMine]

01:24 23 Jun 17

The right solar company, the best products, zero faults and honesty. Don't fall for the cheap offers, they don't last

Jane Monk

11:05 07 Mar 17

I found Solar Flow very easy to deal with - and the job was everything we wanted. They also followed up promptly when I sought some advice after installation. Thanks Solar Flow!

Leon Spratt

03:45 05 Mar 17

Will use again. Tim took the time to discuss our needs before arranging very prompt installation, good workmanship and customer service.

Maria Beltran

23:50 20 Jul 16

If it were possible I would give 10 stars, but alas...Tim was very professional and helpful in providing us all the information we needed prior to purchasing a Sanden Heat Pump for our new home. The quote provided was competitive compared to other businesses selling the same product, and the job was completed on time and on budget.We're very happy customers, and we wouldn't hesitate to buy from Solar Flow again.

Buzz and Dig

12:17 22 Jun 16

From the onset of shopping around for quotes, Solar Flow exceeded in not only being the most competitive quote, but also being able to install a Sanden heat pump and tank in less than a week, with the offer of an emergency back up system. This was imperative for us with a young family to have hot water back in the household. We dealt with Tim, who not only came for a site inspection before ordering the product, but was extremely helpful in installing and coordinating with our preferred electrician. Tim and his team were extremely proficient in the removal of old hot water system, delivery and installation and taking time to run through with us the setting up of the new system to suit our needs and to best utilise our solar power. We have seen noticeable cost savings in our utility bills from using this product and will be repeat Solar Flow customers in the future.

Louisa Cady

11:41 06 Apr 16

I highly recommend solarflow. They installed my PV system and solar hotwater system, and the experience was hassle-free. Tim is the best tradie I have ever dealt with! He provided great advice, helped me with my town planning application, worked seamlessly with my builder, and always made time for a friendly chat! I am very happy I chose to use this company.

Kerryn Burgess

02:37 13 Nov 15

Solar Flow was great to deal with because it's a small business and you're always dealing with the same person. Tim was very helpful - he patiently answered my million questions about the heat pump system. I'm happy with the results.

Mr Bailey

04:03 30 Jun 15

Great job Solarflow! They installed a solar hot water system at my home. From helping me understand the options and which one suited me best, thru to installing the system, everything went like clockwork.I’m looking at rainwater tanks next and will certainly get them to help. Friendly, professional and a small business that cares about its customers.

Mel Alexander

10:54 16 Jun 15

Tim from Solarflow did a great job installing our solar hot water system. He was always on time, communicated beautifully, did a great job with the install, didn't break any roof tiles and was a real gentleman in and on our home.I don't think you could find a better person for the job!!!

Joel Gailer

23:25 25 May 15

Solar Flow were fantastic! I had to set up a gmail account just so I could write this review! (which is testimony to their superior service, because I detest admin :P)We purchased a Heat Pump hot water system which is operating superbly and is perfectly suited to our solar panel system. - Thanks Tim.

Roger Hammond

10:06 08 May 15

I felt this was one company that took the time to ensure I was well informed with the decisions around installing a Sanden heat pump hot water system. Nothing seemed too hard for these guys, they were able to answer all questions, their communication is excellent and they are punctual. They installed the system and even the apprentice had an eye for detail making suggestions on how to position everything so that it looked schmick...and it does! I followed their suggestion of putting the heat pump on a timer so that it takes advantage of my free solar PVs on the roof so that I have free hot water.

Cameron Hodges

11:12 31 Mar 15

Solar Flow energy was great to deal with. We had an urgent need to replace our old system and they were very efficient and accommodating in getting it replaced quickly. There was great communication throughout and the staff were knowledgeable, helpful, pleasant and professional.Some unexpected issues came up and they were dealt with professionally and fairly. The installation was neatly and carefully done. They obviously pride themselves on doing a good job.I got very good service and a great result at a great price.I would definitely recommend Solar Flow Energy to anyone thinking of getting a solar hot water system installed.

Adam Purcell

00:31 13 Mar 15

About a year ago we moved into our own house and needed to replace an old gravity-fed hot water system with an electric-boosted Rinnai solar installation. Tim quoted competitively, organised all the paperwork and he and his team were on time, efficient and professional - and did a good job too. As soon as the system was commissioned we started to see a pretty hefty reduction in energy used for water heating. While we don't have much data to go on because it was only about six weeks after we moved in, useage was over 7kWh a night for the old system but since the switch, on average it's been well below 2kWh - and that average includes winter so actual improvement is probably more impressive.Friendly, professional, quality installations and the knowledge you're supporting a local company - what's not to like?

Jewish Comedy

06:32 06 Mar 15

Tim Prohansky from Solar Flow is a rare breed of extremely reliable, informative and friendly tradesperson.Tim turned up to quote the job at the appointed time, and completely demystified the solar rebate tariffs.Tim installed a water tank and a solar system at our house - and made sure at every step of the way that each system would reap the best benefits.Tim was very efficient with all paper work required to get rebates and checked in on the systems to make sure that they worked.Overall Tim was super friendly and super reliable - I'd recommend that you get a water tank and solar installed just to have Tim's super efficiency in your corner of the earth!

Shelby

10:13 20 Oct 14

Excellent service, thanks for being so obliging considering our awkward request. Great advice too. Initial inquiry was regarding how to prioritise placement of solar PV panels and placement of evacuated tubes for solar hot water. Tim advised us to go with a heat pump connected directly to the solar PV panels, which is going to be more cost effective in the long run. Also had particular requests regarding placement of hot water tank, and Tim was very good at problem solving and we've ended up with a great result. Install was exactly as quoted and completed on time.

Mat Hardy

23:03 09 Oct 14

Thanks Tim for your honest advice and professional service. We particularly appreciated the chance to talk through our needs and not feel pressured at all. We're very happy with our hot water solution - would definitely recommend Solar Flow to anyone who is thinking about a new hot water system.

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